Powerful features for every side of your business

From diary and card-secured bookings to dashboards and websites — every tool your appointment business needs, in one joined-up platform.

Bookings

An online diary that runs itself

  • Live availability synced across every channel
  • Service and staff picker tailored to each booking
  • Automatic conflict checks so double bookings can't happen
  • Unique reference number on every confirmation
  • Self-serve reschedules and cancellations for clients
  • Buffer time, breaks, holidays and leave in one place
Payments

Flexible payments that protect your revenue

  • Card secured at every booking — no charge taken until after the appointment
  • Settle via the stored card or mark as paid in cash from the admin dashboard
  • Automatic late-cancel and no-show fees charged to the saved card
  • Pay by link — send a Stripe payment link to clients for manually created appointments
  • Apple Pay, Google Pay, Link and every major card
  • One-click refunds straight from the booking page
  • PCI-compliant, 3D Secure-ready checkout
Websites

Your own business site, ready in minutes

  • velixa.co.uk/site/your-name included
  • Service menu with rich descriptions, prices and durations
  • Photo gallery to showcase your best work
  • Business hours, contact details and directions built in
  • One-tap booking button on every page
  • SEO metadata and structured data generated for you
Custom domain

Your booking site on your own domain

  • Your URL (e.g. www.mybusiness.com), not a Velixa subdomain
  • Free SSL certificate via Let's Encrypt — issued and renewed automatically
  • Compatible with any registrar — just add one A record
  • Full booking site under your domain, not just the diary
  • Included in every plan — no upgrade or add-on needed
Comms

On-brand emails sent on autopilot

  • Instant confirmations the moment a booking is made
  • Digital receipts after every payment
  • Day-before and hour-before reminders
  • Reschedule and cancellation acknowledgements
  • Live alerts to staff for new appointments
  • Fine-grained preferences per merchant and customer
Team

Run your whole team from one place

  • Individual profiles, photos and schedules per person
  • Assign services to the people qualified to perform them
  • Holiday, sick leave and time-off tracking
  • Role-based access — owner, manager, staff
  • One-click invitations for new team members
  • Per-person working hour overrides when cover is needed
Insights

Numbers that actually mean something

  • Revenue trends by day, week, month and year
  • Booking volume by status and source
  • Top-performing services and busiest time slots
  • New versus returning client mix
  • Team utilisation and revenue-per-staff
  • Flexible date ranges with one-click exports
Widget

Bookings on the website you already have

  • One-line embed — copy, paste, go live
  • Your brand colours, logo and wording throughout
  • Looks native on phones, tablets and desktops
  • Real-time slot availability with no manual refresh
  • Same checkout engine as the core platform
  • Modern integration — no ugly iframes or pop-ups
Security

Your data, looked after seriously

  • Encryption in transit and at rest for sensitive records
  • CSRF protection on every form across the platform
  • Rate limiting and bot controls on public endpoints
  • Hardened session handling with rotating identifiers
  • PCI-compliant card processing handled by Stripe
  • GDPR-aware data exports, retention and deletion tools
SMS

Text reminders that keep the diary full

  • Pay-as-you-go credit packs from 100 to 2,000 messages
  • Automatic low-balance email so you never run dry mid-week
  • Per-template on/off — confirmations, reminders, marketing
  • Failed sends are auto-refunded back to your balance
  • Itemised activity log of every credit in and out
  • Multi-segment (long) messages handled transparently
Marketing

Bring quiet weeks back to life

  • One-tap broadcasts to filtered segments of your client list
  • Automations for post-visit thank-you, win-back and birthdays
  • Compose once, send via email and SMS in a single campaign
  • Per-campaign open and click tracking in real time
  • GDPR-compliant — only opted-in customers ever receive messages
  • Built-in throttling and quiet hours to prevent over-sending
App screenshot
Loyalty

Memberships, packages and gift cards in one place

Points per visit

Award points on every paid booking based on the rule you set.

Per-service earn rates

Boost earn rates on the services you most want repeated.

Reward thresholds

Set the points needed for each reward — from a £5 discount to a free service.

Customer balance on the site

Logged-in customers see their balance and progress to the next reward.

One-tap redemption at checkout

Apply rewards at the booking step, no manual codes.

Birthday and milestone bonuses

Drip extra points to keep regulars engaged.

Reviews

Turn happy visits into social proof

  • Post-visit review request emails sent on autopilot
  • Star ratings and written feedback on your hosted site
  • Moderation queue — approve, reply or hide any review
  • One-tap public replies that customers see on your page
  • Spam and abuse filtering with rate-limited submissions
  • Aggregated rating shown on your booking pages and widget
Retail

Sell products at the till alongside services

  • Product catalogue with SKU, price, cost, VAT and stock on hand
  • CSV import to bulk-load or update your inventory in seconds
  • USB-barcode-scanner-ready till lookup on the inventory page
  • Low-stock email alerts the moment a product crosses your threshold
  • Sales and margin reports per product, day, week or month
  • Items add to the customer's receipt and appear in finance reports
Scale

One login for every site, room and resource

  • Unlimited locations with per-site hours, services and staff
  • Resource allocation (rooms, chairs, equipment) with conflict checks
  • Bookable promotion codes scoped to a location or service
  • Custom intake forms attached per service for new clients
  • Colour tags to organise the diary the way you actually think
  • Bulk reschedule, blocked time and holiday tools across sites
Mobile

Run the business from your pocket

  • Full diary view with day, week and staff breakdowns
  • Push notifications the moment a booking, payment or review lands
  • Take card payments and issue refunds on the move
  • Edit services, prices and staff schedules from your phone
  • Secure biometric sign-in with auto session refresh
  • Same data, same login as the web dashboard — always in sync

See every feature in action

Set up in minutes. 7-day free trial, then just £12.95 a month — every tool, no surprises.

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